Terms & Conditions
Here you can find the terms & conditions of this website.
- By entering and using this website ('Website') you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
- The information on the Website has been included in good faith and is for general purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as regards its accuracy or completeness or for making any decision.
- In order to use certain features of this Website, you are required to login as a member ('Member'), the details of which are provided in the registration form.
- If you apply for any product or service detailed on this Website, these Terms and Conditions should be read in conjunction with and in addition to any other terms and conditions which relate to any such product or service and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail.
- Tata Motors Limited reserves the right to: a) change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tata Motors Limited shall not be liable to you for any such change or removal b) change, remove or discontinue any service, promotion etc. as advertised on this Website at any time without notice and you confirm that Tata Motors Limited shall not be liable to you for any such change or removal c) change or discontinue any promotional material at any time without notice and you confirm that Tata Motors Limited shall not be liable for any such change or removal d) change these Terms and Conditions at any time without any notice or assigning any reason therefore, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
- This Website is for personal use only.
- While Tata Motors Limited has taken care in the preparation of the contents of this Website, this Website and the information, names, images, pictures, logos, icons regarding or relating to Tata Motors Limited and/or its corporate parents, subsidiaries, affiliates etc. or the products and services of the same , are provided on an "as is" basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including by not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Tata Motors Limited or any of its corporate parents, subsidiaries, affiliates etc. be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with the use of this Website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.
If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or conditions shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. - The Website, inclusive of all material contained therein, may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Tata Motors Limited is not responsible for such content or availability of any such websites. Use of such third party websites shall be at your own risk.
- The Intellectual Property Rights in this Website and the materials on or accessible via it belong to Tata Motors Limited or its licensors. This Website and the materials on or accessible via it and the Intellectual Property rights therein may not be copied, distributed, published, licensed, used or reproduced in any way (save to the extent strictly necessary for, and for the purposes of accessing and using this Website).
'Tata Motors Limited' and the trademarks belonging to Tata Motors Limited may not be used, copied or reproduced in any way without written consent from Tata Motors Limited.
For these purposes 'Intellectual Property Rights' includes the following (wherever and whenever arising and for the full term of each of them): any patent, trademark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, know how, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off and other similar intellectual and commercial right (in each case whether or not registered or registrable) and registrations of and applications to register any of them. Tata Motors Limited retains and reserves all rights in such Intellectual Property Rights. - The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
- Tata Motors Limited makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
- You agree to indemnify and keep indemnified always and hold Tata Motors Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tata Motors Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
- No ideas, material, computer code, information or other communication you submit or post to the Website will be considered confidential or proprietary. All such material becomes the exclusive property of Tata Motors Limited, which is entitled to use such material for any purpose without restriction or compensation. You are prohibited from posting or transmitting to or from the Website any unlawful, infringing, threatening, libellous, defamatory, obscene or pornographic material or any other material that would violate any law and Tata Motors Ltd. reserves the right to delete such material without giving any notice. Tata Motors Ltd. reserves the right to block such user/ Member from entering the website permanently. Views expressed or comments offered by the users/ members shall be personal in nature of the users/members and Tata Motors Ltd. shall not have any responsibility whatsoever in this regard.
- In the event that any provision of these Terms and Conditions is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received, Tata Motors Limited reserves the right to amend the same to subserve the intent and purpose of that particular provision, which when amended shall be binding on you. The remaining provisions of these Terms and Conditions shall remain in full force and effect and binding upon you.
- If there is any dispute about or involving these Terms and Conditions, the Website and/or the service/products between you and Tata Motors Limited, the dispute shall be governed by the laws of India and the courts of Mumbai alone, to the exclusion of any other, shall have the jurisdiction to try and entertain any disputes.
- With respect to the global nature of the Internet, you shall comply with all local laws/rules regarding user conduct on the Internet and acceptable content.
- You acknowledge and agree that Tata Motors Limited may preserve any materials submitted or posted by you (including e-mails, profiles, postings or other content) and may disclose such material if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) respond to claims that any material violates the rights of third parties; or (3) in our sole judgment protect the rights, property or personal safety of Tata Motors Limited, its Member, employees or the public.
- These Terms and Conditions together with any documents expressly referred to in them, are the terms and conditions relating to the subject matter covered for the use of this Website.
- Tata Motors Limited reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Website or remove any material posted on this website at its sole discretion. In the event that such a removal takes place, Tata Motors Limited shall not be liable to you in any way whatsoever for such removal.
- Tata Motors Limited reserve the right to change these Terms and Conditions at any time by posting changes on the Website without prior notice and the same shall be binding upon you.
- Tata Motors Limited reserves the right to modify the Rewards program without any prior communication
- Customers are eligible to earn and redeem points after the enrol in the Tata Motors Rewards Program.
- Neu Coins can be accrued or redeemed basis the Rewards Program prevailing at the time of the Transaction.
- Neu Coins will expire as per the Expire Schedule
- Neu Coins cannot be converted to any other mode of payment.
- Tata Motors Rewards program is applicable within territory, in this case only India
- Tata Neu Rewards program is applicable within territory, in this case only India
- Visit tatadigital.com/legal for more information related to New Coins.
Book Online
- Terms and Conditions for online booking of Tata Vehicle with an authorized dealer of Tata Motors Limited (hereinafter referred to as 'TML')
'Customer' means a Prospective customer interested in online booking of Tata Vehicle and includes any Individual / Firm / Proprietorship / Company etc.
The online booking system will facilitate the prospective customers in faster booking of Tata Vehicle in a secured environment and at their convenience.
Booking is allowed only with authorized DEALER'S of TML as mentioned in this website.
Customer would need to visit the dealer to confirm the model variant and color of choice.
The Customer/s is requested to thoroughly read and understand specifications, features of Tata Vehicle posted in https://ev.tatamotors.com/ before making their choice.
A customer may book one or more Tata Vehicle and the customer will be required to pay booking amount of Rs.21,000 to book each Tata Vehicle online. This booking amount will be directly transferred to the bank account of the Dealer selected by the Customer.
The price, specifications and features of Tata Vehicle are subject to change without prior intimation and at the discretion of TML.
Its optional for the customer to book online, Customer may also opt for booking the car from dealership.
User Reviews
User review is the average rating by users on AutoCar portals as on March 2020.
Free Charging* for TATA.ev cars on Tata Power chargers- Festive period offer!
- Charging services under this offer are exclusively available for TATA.ev vehicles purchased during the promotional window (September 10th to October 31st 2024). For the purpose of this Offer, purchase of vehicle, shall mean, where the following conditions are met:
- a purchase made from an authorised Tata dealership in India
- the vehicle invoicing is completed during the promotional window, i.e. when the full payment on the said purchase is received by the dealership and evidenced by generation of a valid invoice (the invoice date) is within the promotional window.
- the purchase is made of a new vehicle (for clarity, not a used vehicle)
- a purchase made from an authorised Tata dealership in India
- The offer can be availed only on Tata Power EZ charge charging points and be accessed only through Tata Power EZ Charge phone app.
- The offer is limited to individual use only for the direct buyers of the vehicle. For clarity, commercial usage is not covered by this offer, e.g. charging vehicles that are part of a fleet or used for commercial purposes like ride-hailing or delivery services etc, identified by the yellow license plates used on such vehicles.
- The usage of free charging is under the scope of fair usage, which is limited to 1000 units(kWh) of electricity or completion of 6 months from purchase, whichever is earlier (“usage period”). Once usage period expires, the buyer will be charged as per the standard tariff.
- Home charging setups including personal home chargers, are excluded from this offer.
- The offer is being offered as a standalone offer, and cannot be combined with any other promotional schemes, discounts, or benefits from Tata Motors or Tata Power.
- Tata Motors reserves the right to modify, suspend, or discontinue this offer at any time without prior notice. This includes changes in the locations of applicable chargers, the terms of the fair usage, or any other conditions related to the scheme.
- In cases where the user’s location or charging station is not part of the Tata Power network, standard tariffs will apply.
- The offer is non-transferable. It is specific to each TATA.ev vehicle and its registered owner. Any attempt to transfer or sell the offer benefits to another party will be beyond the scope of this offer and chargeable at regular tariffs.
- The free charging services shall be applicable for the following:
- Vehicles which have been purchased during the promotional window (as defined above)
- Insofar as the fair usage limit of 1000 units of electricity or the 6-month duration, whichever is earlier (“usage period”), is applicable.
- With charging being conducted at one of the Tata Power free charging points which shows zero tariff on the EZ Charge app.
- The promotional offer can availed at Tata Power semi public chargers also where the buyer has authorised access to.
- The existing charging guidelines mentioned in the vehicle service manual needs to be followed.
- The below use cases are excluded from the scope of this offer
- Vehicles purchased outside the promotional window. E.g. any previously bought vehicle prior to the festive period by the same owner.
- Home charging using a personal charger.
- Charging in non TATA Power chargers.
- Charging in Tata Power chargers which are not covered in the promotional offer (as mentioned in the list of excluded chargers or does not show up as a zero tariff on the EZ Charge app).
- Non personal/ commercial usage (identified by yellow license plate vehicles) of the offer.
- Charging beyond usage period (1000 units (kWh) of electricity or 6 months from the date of activation whichever is earlier).
- Any disputes raised by users against the offer will be subject to the final decision of Tata Motors and Tata Power, with the said disputes being subject to the courts of Mumbai.
*- As per fair usage policy of 1000 units (kWh) per vehicle during the 6 month offer validity.
Test Drive & Win Tickets To IPL Contest | TATA.ev & IPL
- Only prospects who test drive any TATA.ev vehicle between n-5 and n-3 day (n = day of the match) and share their feedback will be eligible to participate in the lucky draw.
- All dealerships who sell TATA.ev vehicles in cities where IPL is being played will be participating in the contest.
- The offer is valid for up to five prospects on any match day in the cities where IPL matches are happening, subject to availability of tickets.
- Each lucky winner will get only two tickets and cannot purchase additional tickets through the dealership.
- The tickets are non-transferable and can be used only by the winners to whom they are issued and their respective +1 prospects whom they nominate.
- Tickets will not be delivered to the winners and will have to be collected from the nominated dealership on the day of the match before 2 pm by showing the confirmation email sent by the TPEM Sales Team.
- Each prospect agrees that lucky winners are selected entirely through random sampling and therefore the decision of TPEM shall be fair, final and binding on the participants. The prospect shall have no recourse to TPEM for any matter whatsoever in connection with the scheme.
Contact
All requests for further information or for permission to reproduce any portions of the materials should be directed to:
Tata Motors Ltd. 4th floor,
Ahura Centre, Mahakali Caves Rd, Shanti Nagar,
Andheri East
Mumbai-40001
Call
1800 209 8282
