While you can charge your EV from a regular 15A socket, having a dedicated home charger makes life a lot easier. Here’s why:

• Safer charging: Built-in protection features give you complete peace of mind.
• Controlled access: Only you (or those you authorize) can use it, thanks to secure locking and RFID access.
• Faster charging: An AC Fast Charger can charge your EV almost twice as fast as a 15A socket.

EV charger installation works best with trained technical expertise — understanding wiring, conduiting, sanctioned load, feeder cable size, and other electrical parameters ensures safe and optimal performance. For peace of mind and best results, your home charger should be installed by our authorized installation partner.

To purchase a charger with free installation service, reach out to your nearest TATA Motors dealership.

To use your AC Fast Charger at its full capacity of 7.2 kW, you need either:

• A fully dedicated single-phase connection used only for EV charging, or
• A 3-phase connection, with one phase dedicated for EV charging.

If only a single-phase supply is available, the charger will adjust its power automatically to a lower rating until a 3-phase upgrade is made or the required load is available.

For best results:

• Install a dedicated meter for charging.
• If sharing power with other equipment, always dedicate one phase out of three exclusively for the EV charger.
• Ensure your home’s connected load is above 7.2kW.

If your TATA.ev variant comes with a home charger, installation is complimentary for up to 1 year of EV purchase.

Here’s what’s included:

• One site survey.
• One installation and commissioning visit.
• Up to 15 m of cabling from the meter room to your parking point.

Please note:

• Cabling beyond 15 m is chargeable at Tata Power’s standard rates.
• Unused cable (if less than 15 m is used) will not be handed over.

Exclusions: Earthing connection and any civil work required on site.

TATA.ev offers home charger installation support based on your requirements. Please dial 1800 209 8989 to learn more about the process, associated costs, and to schedule a site survey.

Yes! Government guidelines encourage societies and RWAs to allow EV chargers at each resident’s allocated parking. To install a home charger, you’ll need a No Objection Certificate (NOC) from your society authorities, which you can share with our installation partner to complete the setup smoothly.

If your society or RWA doesn’t provide an NOC, let the Tata Power technician know during the site survey. They’ll first engage with your society directly. If the issue continues, it will be escalated to Tata Motors. Should installation still not be possible, you can explore community charging solutions. Check out our Community Charger FAQs to learn more!

Home chargers are built with multiple layers of safety and are completely safe for residential use. 

• They’re usually installed at a recommended height of 1.5 m above the ground.
• No power flows through the charging gun until it’s securely connected to your EV, eliminating electrocution risk.
• The cabling is armored to prevent cuts or breaks.
• In case of earth leakage, the charger automatically disconnects power.

For full safety, a proper earthing connection is mandatory and, Tata Power can assist in verifying it during installation.

The charger is weatherproof and IP54-rated, offering protection against dust and water splashes from all directions. However, for enhanced safety and to prolong the charger’s life, we recommend installing it in a covered parking space or ensuring adequate shade to minimize direct exposure to sunlight and rain.

1. Ensure the vehicle is turned OFF.
2. Ensure the MCB is switched ON.
3. Check that the emergency stop button is released (rotate clockwise to release).
4. If the issue persists, please contact the Charging Call Center for assistance.

Charging speed is doubled with the 7.2kW ACFC charger.  Check out your product brochure for further information on charging duration.